Frequently Asked Questions
We are contracted with Medicare, Tricare, Humana, most Workers' Compensation companies, and this may vary over time. Additionally, we will communicate with most insurance plans, but we have not signed contracts with all of them. If we aren’t contracted with your insurance, we can call them to get an estimate and help you take advantage of your out of network benefits. Most of our patients receive heavy reimbursements from their insurance company. In these instances, and in some cases the coinsurance at our office is lower than the copay elsewhere.
If we do not directly contract with your insurer, it is probably because their payment does not allow for the type of quality care that we believe in or they have engaged in unethical business practices. Even so, for some of our patients, it is just as affordable and sometimes more affordable to use their out of network benefits. We have payment plan options and discounts for certain groups, such as military members. We pride ourselves on communication and are always happy to answer questions on this topic.
However, also know that your insurance card is not a golden ticket and that it is your responsibility to understand your insurance plan and what it offers. Call us to find out more.
At The Motive Physical Therapy Specialists, we promise to provide the best one-on-one physical therapy experience you have ever had. When you become a patient, we are fully committed to your recovery. With this promise, we expect the same commitment from you. Your journey toward recovery is like paddling in a two-person canoe. If you’ve been in a canoe before, you know that if only one person paddles, the canoe will go in a circle and end up back where it started. Only when both people are paddling will the canoe pick up speed and reach the other side. We expect our patients to follow their prescribed exercises and have open lines of communication should any obstacles or questions arise.